Financial Wellness across the Tracker Group

A rollout of the Financial Wellness Lifeskills programme recently started at Tracker offices around the country.  Cape Town, Centurion and Darrenwood staff were able to attend scheduled sessions at the branches on basic Financial Planning; Financial Challenges and Tips for improving their situations.

Attendees responses included:

“Very informative – valuable lessons learnt. My time was well spent, it was worth-it. and I would definitely recommend it to anyone. 10 over 10 – well done!”

I have learnt a lot and thanks for everything. I will be implementing all that information given for bettering my future, debt-free”

“Insightful and eye-opening session.  I want to put al the knowledge into practice.”

“Awesome topic. It is simple and easy to understand, practice and take home.”

“Learnt a lot from these financial wellness.  Planning to use these in my daily life and implement it to the whole family.”

#financial wellness #employee wellness #tracker



Procter and Gamble’s Pampers factory recently onboarded some new interns and the excitement from the young recruits was palpable in the room.

At their onboarding ceremony, each of the participants who completed their 8 month learnerships were given an opportunity to express their thoughts and feelings about the experience thus far.DSC05602DSC05623.JPG

Congratulations to each and every one of these remarkable young people.  May the world be your oyster and the road ahead be the start of many with Procter and Gamble.

Cultural Diversity Life Skills Programme at Fairview Farms

Marika Uys, maatskaplike werker van PROCARE in die Wes Kaap, het onlangs werkswinkels oor “Cultural Diversity” met groot sukses aangebied by Fairview Farms net buite Paarl.  Die werkers het die aanbieding as waardevol ge-evalueer en nog verdere werkwinkels word beplan.

marika culture

Indien u meer wil weet van ons life skills programme, bel asseblief vir PROCARE op 0861 776 2273 of stuur ‘n epos na


PROCARE started hitting the headlines in 1996 as a new initiative in the market.  A private practice that offers social work services was a novelty at the time.



1998In 1998, three Western Cape Social Workers approached PROCARE and signed up to purchase a franchise office.  The Western Cape office is very active in the farming communities of the area as well as the field of adoptions and Employee Wellness Programmes.  They celebrated their 17th year in 2015.2010 a


Part 1

PROCARE was started by Elsabe Engelbrecht in 1995 with a telephone, an answering machine and a computer (with a floppy disc).  She managed to get assistance from her big brother, Dr. Murray Coombs, in the form of a warehouse space for offices.  Armed with Styrofoam boards to close up holes in the wall, she was on the road to stardom.  She was joined by her current partner and General Manager, Martie Kruger, and together they formed PROCARE – seen here is their first logo.

Follow our blog over the next few weeks to see the journey unfold and the culmination of the celebration of PROCARE’s 20th birthday.

How to Deal With Change

Wait a minute! Never mind how!

“WHY should I deal with change?” might be the better question to start with!

And the answer is …. because change is coming.

Change is always coming.

And whether you look forward to a change or dread it, change triggers powerful effects in your body and your emotions (sometimes called “stress!”). You can increase your sense of control and steer your life into positive territory when you know how to deal with change.

So, nix the go-with-the-flow attitude. That just sets you up for a lifetime of stress, anxiety, pain, and fear.

Coping? Not enough. As long as you are just coping, your have limited choices. You feel trapped and victimized. Cocooned and isolated, you miss out on many opportunities.

Maybe you’d rather fight the change. Fueled by anger and frustration, you sap your strength and find yourself lonely and, once again, victimized.

Before learning these 7 tips for how to deal with change ….

Adjust your thinking

I’m going to give you seven tips on how to deal with change, but first, I’m asking you to change your thinking. The 7 tips work best when you make these adjustments.

    • Approach dealing with change as a process. Dealing with change is not like an electric switch that is either on or off. It is like baking bread. There are many steps and ingredients. Both baking bread and dealing with change take time.
    • Reframe the way you think about change. Choose to give positive meaning to life changes. Even if you’ve never moved your furniture, you still have the hair style you wore in High School, and you always the same lunch, you CAN thrive on change.
  • Breathe and be flexible. Prepare to move with the changes because they are going to happen. No one’s life is free of change. And you wouldn’t like it if it WAS!

Easier said than done? Maybe.

But when you consciously choose to think this way, you experience a positive difference in how you deal with change.

7 Tips for How to Deal with Change

Ready for more joy and a greater sense of well-being and fulfillment? Follow the tips below.

  • Learn to relax (more). Deep breathing works for many people. Exercise helps most of us to relax. Choose the way that works best for you. Relaxation allows you to deal well with change.
  • Choose your thoughts and attitudes about each change.Negative thoughts block your creativity and problem-solving abilities. Positive thoughts build bridges to possibilities and opportunities. Keep a record of the choices you make in your thoughts and attitudes.
  • Adopt an attitude of anticipation, and be grateful. Welcome change as an opportunity. Find the benefit somewhere in the change. There is always a benefit and an opportunity. Start by keeping a written record for 3 days. Every day, note 3 things, large or small, that you are grateful for. You will notice a more powerful attitude of anticipation growing (hey! that might be a nice change!).
  • Figure out when to accept and when to reject the change.Have you heard the serenity prayer? (Go ahead and click the link if you need to refresh your memory. The link will open in a new page so this page will still be here when you are done.) Reflect on what you are accepting, what you are rejecting, and what you are doing something about. You will be amazed at how effective your choices are.
  • Face your feelings about the change, especially when the change is imposed and beyond your control. Get past “Why me?” “But I don’t want to!” and “It isn’t fair!” Figure out what your fears or worries are. That takes work. You don’t have to be a victim, even when you are not in control of the change. Write about your feelings.
  • Simply notice that you are in the midst of change and that change is a part of you. This might seem like a no-brainer, but it takes some practice to become aware of change instead of subconsciously denying it. Don’t try to run and hide. If you have a journal, write about changes you notice.
  • Set smart goals so you can consciously guide the change. Smart goal setting helps you decide how to make the change happen and to recognize your successes. Write out your goals and your plans to meet them. See this additional page for more on smart goal setting. The link opens in a new page so you can get right back here easily because there’s more about dealing with change.

There’s one more really important tip….

Communicate with supportive people who can help you deal with stress.

In the workplace, change is inevitable. Many people will look toward a workplace leader for help in coping with these changes. For a more in depth look at these tips, as well as a number of other leadership skills, consider an organizational leadership masters degree and become a more effective leader today.

Family and friends also provide important help to figure out how to deal with change. Talk to them, and listen.  But you may need more focused help. Writing things down in a journal focuses your attention and clarifies your thoughts, leading to healthy decision making and greater life balance.

Writing about your internal processes in a regular and focused way is called journaling (not talking about keeping a log of your daily activities!)

An interesting thing about writing in a journal . . . You begin to respect yourself as one of the key supportive people in your own life.



If specific types of challenges tend to “undo” you, or you often feel frustrated, impatient or drained, there may be some gaps in your resilience strategies. Learning and developing the traits of emotionally resilient people is a great way to even out your reactions and consistently take a more balanced approach to life.


They practice the art of care and self-care. They have discovered what their personal needs are and they provide for themselves. They have taken the time to discover and incorporate whatever it is that makes them feel cared for; creating a baseline and individual strategy.


They understand that stressful situations don’t define them. They have relegated circumstances to their rightful place: as short-term conditions that have no power or influence over whom they are in the moment or who they will be when the situation has changed.


They are compassionate. They know that everyone deserves respect, good will and love ― including others who may not be handling situations or circumstances in ways they would prefer. Judgment and condemnation do not contribute to nurturing resilience.


They know life isn’t perfect and they’ve learned to practice acceptance. Instead of resisting what is happening, even if it’s not their preference, they accept circumstances they can’t change and expect that things will get better.


They know when to ask for help. We’re taught to be self-reliant and independent with our problem-solving and much of the time this approach is entirely appropriate. Yet sometimes the best way to the downhill side of a challenge is to enlist the help of friends, family or colleagues. Resilient people have learned discernment in making this choice.


They know when to listen, when it’s time to be supportive, and when to allow space. These are also judgment calls. Holding the awareness that there is a right time and circumstance for each of these strategies is the first step to learning which one is applicable in any given situation.


They have positive supportive circles. Making a conscious choice to interact with people who are willing and able to offer the support they need is vital in building resilience. Negativity and criticism drain resources and impact the ability to put things in perspective.


They know who to go to for honest advice and who’s more likely to add drama to a situation. Loving or caring for someone doesn’t necessarily mean that person will provide the guidance you need. Each person has their own strengths, so taking relevant personality traits into consideration before asking for advice is important.


They are self-aware and often engage in practices that provide self-reflection. The adage of “know thy self” is important in building and living with resilience. It can often make the difference between feeling confidence about the ability to handle adversity and feeling hopeless or overwhelmed.


They are grateful. They often have a gratitude practice that they do daily ― such as keeping a gratitude journal. Gratitude broadens perceptions about life and helps to increase feelings of hope and openness towards new possibilities.

It’s common to have developed several of these traits, yet have little experience or comfort with others on the list. Zero in on which areas you feel can assist you in boosting your reservoir of resilience. You’ll find it’s worth the effort and focus so you can achieve the results you are looking for.


7 Tips That Are Sure To Improve Couple Communication


couple-sunshine-mediumThe largest single factor which determines the kind of relationships we build with others is our communication skills. Communication covers how we pass information back and forth. It is not just the words we use it is much more than that. It includes how we make meaning of the words and how others make meaning of our words.

When I work with couples they almost always define the problem as being “we don’t communicate”. What they really mean is that they no longer feel heard, accepted, and valued by their partner. They are still communicating however they may be communicating through silence, anger, avoidance, blame, criticism etc. but not through love and understanding.

Tip 1. Say what you mean

Make sure your words and body language are congruent. Do not agree with something if you don’t believe it. Stay in the present and address the issue at hand rather than bringing up past hurts and events.

Tip 2. Speak so you will be heard

How is your language? Are you using an abrasive accusatory tone? If you want to be taken seriously speak in a manner that is respectful of your partner and of yourself. Talk in the way you want to be spoken to.

Tip 3. Control your anxiety

All of us when we are worried, scared or angry feel a lot of emotion and we become self-protective. Find a way to internally quiet yourself. When in overload with anxiety one tool that many people have found helpful is to silently start counting to yourself. This act puts you back into the cognitive arena and makes it possible for you to think as to how you want to handle the situation at hand.

Tip 4. Listen to understand

In order to listen we have to be calm enough ourselves so we can hear. Listening is a skill that requires wanting to hear what the other person has to say. Ask follow up questions so you can really understand what your partner is saying instead of rebutting before you really understand the essence of what is being said.

Tip 5. Understand the power of relationships

Couple relationships are made up of “I” and “You” and together they form WE. Thus when communicating all three factors are always present. Couples develop a balance in their relationship that can either enhance them or limit them. By taking responsibility to say what you think and feel and really listening to your partner you are respectful of the WE you have created.

Tip 6. Have a caring attitude

We have control over our attitude. You can look at what’s positive in your relationship and make sure that your attitude allows you and your partner to bring forth your best.

Tip 7. Show love through words and action

The most loving caring words don’t mean much if they are not followed up through action. It is through our behavior and words that show acceptance and love.

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WP_20150729_003 PROCARE’s recent visit to Barloworld Kathu’s office was a great success.  General Manager, Martie Kruger and Wellness Manager, Ayesha Malagas enjoyed a safe road trip to the site.  They were able to meet the HR team and strategise with them about the EWP planning for the rest of 2015.

Our on-site counsellor, Douglas Tafireyi is very excited about the future plans and will facilitate workshops and power talks as well as conduct face-to-face sessions with staff at the Kathu site.

WP_20150729_002He will deliver services to the mines when requested and will allow him to reach a large proportion of the Kathu employees of Barloworld.  A wellness day event is planned for later in the year and there is much excitement on the sharing of ideas.